Today we are going to share a story in honor of the19-year cooperation between our agent iCare Vision Technology Inc.and SMC.
Taiwan iCare Vision Technology Inc. was established in 2004, mainly providing gas generators for laser cutting customers in Taiwan. In view of the large demand for nitrogen by Taiwan customers, the high quality requirements of nitrogen flow, purity, pressure, etc., especially in terms of stability, Mr. Huang intended to purchase equipment from IGS Italy and then was introduced to IGS China, which is SMC. After that Mr. Huang began to go to mainland China to inspect and communicate with SMC Chengdu factory, he was deeply impressed by the standardized and modern production workshop of SMC, especially when he saw the nitrogen generators of SMC running for many years at the Motorola factory in Leshan city. His confidence was inspired and then cooperation between the two parties started.
Mr. Eric Huang, General Manager of iCare Vision Technology Inc.
During the past years, iCare and SMC worked closely together from the source of design, the concept of value service to the stability and reliability of the equipment, to set up a higher and higher reputation of SMC products and iCare service in Taiwan region, up to now, there are hundreds of SMC PSA references in Taiwan, and iCare has also expanded their business from laser cutting industry to electronics, metal and other industries!
Nowadays, price competition has become more and more fierce, iCare and SMC is working more closely than ever to provide our customers with 24hour support. Through our efficient communications, problems were always solved quickly through the remote guidance or onsite supervision of our service team, even in the last 3 years during the COVID-19 epidemic. Now that we have gone through the toughest years together, iCare and SMC are full of confidence in the future market and partnership!